This Privacy Policy describes how Tranx Solutions LLC LLC (“Company” or “our” or “we” or “us”) collects, uses, and discloses information associated with an identified or identifiable individual (referred to in this Privacy Policy as “Personal Information”) and what choices you have around this activity. If you have any questions, please don’t hesitate to contact us.

We may change this Privacy Policy from time to time, including as required to keep current with applicable laws and regulations, new technologies and security standards. When we do, we will post the updated policy on our website located at https://www.tranxmedic.com . If we change the policy in a material and retroactive manner, we will do our best to provide appropriate notice to you.

1. Applicability of this Privacy Policy

The Company Website is controlled by Tranx Solutions LLC LLC. This Privacy Policy applies to the Website, including our use of social media sites (collectively, the “Sites”), and any other Personal Information obtained when you email, or otherwise communicate or interact with our Company through the Website. By accessing the Sites on any computer, mobile phone, tablet, or other device (collectively, “Device”) or otherwise interacting with our Company, you agree to the terms of our Privacy Policy. If you do not agree to the policy, please do not use the Sites. We encourage you to periodically review our Privacy Policy to stay informed about how we are using the Personal Information and non-personal information we collect. 2. Information We Collect and Receive Here what categories of Personal Information we collect, the source of the Personal Information, and with whom we have shared it:

Category of Personal Information Collected

Categories of Recipients

Source

Purpose for Collection

From visitors to the Sites who

call us, sign-up for emails or other services, or otherwise interact with us.

We may share this information with

select marketing, information technology, or other third party service providers and partners.

Contact information: such as your name, email

address, personal or business address, and phone number, and other information you provide to us.

To communicate with and respond to visitors and our

customers about our business operations, including verification of identity or to meet legal obligations.

Browsing information: such as your IP address, MAC address or other Device identifier, HTTP Referrer information, the kind of browser or Device

you use, pages and content that you visit on the Sites, what you click on, the state and country from which you access the Sites, date and time of your visit, and web

Our Sites and your interactions with the Sites, including through the use of cookies and other tracking technologies explained further below.

To evaluate usage of the Sites and improve performance and our services; to protect the security and integrity of the Sites and our business, such as preventing fraud, hacking, and other criminal activity or to meet legal obligations.

Our third party service providers who help us with fraud protection and website analytics.

pages you linked to our Sites from.

When you visit the Sites, we may collect certain non-personal information from you, including your Internet Protocol (IP) address, MAC address, browser type, operating system, Device-identifying information, the specific web pages visited immediately preceding your connection, and the domain name from which you accessed the Sites. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Sites, the areas or pages of the Sites that you visit, the amount of time you spend viewing the Sites, the number of times you return to the Sites and other clickstream data. We may also use such non-personal or deidentified, aggregated information for statistical analysis, research, and other purposes. 3. Cookie Policy

A cookie is a small data text file, which is stored on the hard drive of your Device. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, a website’s domain name, and some digits and numbers. Cookies cannot be used to run programs or deliver viruses to your Device. At no time will our cookies collect your Personal Information.

When you visit our Website, we may store certain types of persistent cookies on your Device in order to authorize access to our private content and to facilitate and customize your use of our Sites. A persistent cookie remembers information, settings, preferences, or sign-on credentials that the user has previously saved.

Essential cookies

Essential cookies allow us to offer you the best possible experience when accessing and navigating through our Sites and using their features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies

Functionality cookies let us operate the Sites in accordance with the choices you make. For example, we will recognize your username and remember the choices that you made to your account during future visits.

Analytical cookies

These cookies enable us and third-party service providers to collect aggregated data for statistical purposes on how our visitors use our Sites. These cookies do not contain or collect Personal Information and are merely used to help us improve your user experience of the Sites.

Once you leave our Sites, our persistent cookies remain on your hard drive. This helps create a convenient and faster Site experience.

You are always free to decline or restrict our cookies through your browser setting. But, due to the nature of our essential cookies, some parts of our Sites may not work properly. You can find general information on the Internet about cookies and details on how to delete them from your Devices.

4. Interest-based advertising

You can opt out of interest-based advertising from third-party providers who follow the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising at www.aboutads.info/choices.

5. Your Choices

You may at any time:

• Stop receiving marketing or promotional emails, direct mail, phone, and mobile marketing communications;

• Update and correct your Personal Information; and

• Request removal of information you post on our digital properties; in some cases, we may not be able to

remove your content or Personal Information, in which case we will let you know if we are unable to do so and why.

To do any of these, let us know by one of these methods:

• Follow the directions in a marketing email, direct mail, or mobile communication that you receive from us; and

• Provide your request and current contact information through one of the contact methods listed under “Contact Us” below

6. Disclosure of Information

We may disclose information collected from and about you as follows: (1) to our related companies and service

providers, to perform a business, professional or technical support function for us, for instance, mailing information, maintaining databases, and processing payments; (2) to our business, sales and marketing partners and affiliates, advertisers or other third parties, who may contact you with their own offers; (3) as necessary if we believe that there has been a violation of the Sites’ Terms of Use or of our rights or the rights of any third party; (4) to respond to legal process (such as a search warrant, subpoena or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (5) in the event that our Company or substantially all of its assets are acquired, or there is a re-structuring, your Personal Information may be one of the transferred assets. We may also disclose your Personal Information with your express consent. We may share aggregate, deidentified, or non-personally identifiable information about Sites’ users with third parties.

Please note that if you voluntarily submit any Personal Information for posting on the Sites, such as a review or a blog post, the information becomes publicly available and can be collected and used by others. So, you should use care before posting information about yourself online.

7. Retention of Personal Information

We retain Personal Information that we receive for as long as necessary to fulfill the purpose(s) for which the information was collected, to provide our services and products, to pursue legitimate business purposes, to enforce our agreements, and comply with all applicable laws.

8. Security

The Company takes your Personal Information seriously. We maintain commercially reasonable and appropriate measures designed to maintain the Personal Information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Sites.

Unfortunately, however, no data transmission over the Internet, nor any data storage system, is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information on our Sites.Therefore,youshouldtakespecialcareindecidingwhatinformationyousendtousviaemail. Ifyouhave reason to believe that your interaction with us is no longer secure, please immediately notify us using the contact options on our “Contact Us” page.

9. Children’s Privacy

The Sites are not directed to children (anyone under 18 years of age), nor do we knowingly solicit or collect any Personal Information from children without verifiable parental consent. If we discover that we have received any information from children, we will investigate promptly and then delete such information from our system if warranted. If you are a parent or legal guardian of a child and you become aware that your child has provided us

with Personal Information, please contact us promptly using the contact information detailed in the “Contact Us” section below. Parents and legal guardians always have the right to inspect any information that we may have inadvertently collected from their child, and have the right to have us delete it.

10. Basis for Processing Personal Information

We may process Personal Information under the following conditions:

• Consent: You provided your consent for one or more specific purposes.

• Performance of a contract: Provision of Personal Information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations.

• Legal obligations: Processing Personal Information is necessary for compliance with a legal obligation to which the Company is subject.

• Legitimate interests: When we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests

  In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and whether the Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

  The table below explains what we use (process) your Personal Information for and our reasons for doing so:

What we use your Personal Information for

Our reasons

To provide products and/or services to you.	For the performance of our contract(s) with you or to take steps at your request before entering into a contract.
To prevent and detect fraud against you or our Company.	For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you.
Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies.	To comply with our legal and regulatory obligations.

Operational reasons, such as improving efficiency, training and quality control.

Statistical analysis to help us manage our business.

For our legitimate interests or those of a third party, i.e. to be as efficient as we can.

For our legitimate interests or those of a third party, i.e. to be as efficient as we can.

Ensuring the confidentiality of commercially sensitive information.

For our legitimate interests or those of a third party, i.e. to protect trade secrets and other commercially valuable information. To comply with our legal and regulatory obligations.

Preventing unauthorized access and modifications to systems	For our legitimate interests or those of a third party, i.e. to prevent and detect unauthorized and/or criminal activity that could be damaging for us and for you. To comply with our legal and regulatory obligations.
Updating and enhancing customer records.	For the performance of our contract(s) with you or to take steps at your request before entering into a contract. To comply with our legal and regulatory obligations. For our legitimate interests or those of a third party.

Corporate Filings/Statutory returns To comply with our legal and regulatory obligations.

Ensuring safe working practices, staff administration and assessment.	To comply with our legal and regulatory obligations. For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures and working efficiently.
Marketing our existing and new products and services and those of selected third parties to: ⎯  existing and former customers; ⎯  third parties who have previously expressed an interest in our products or services; ⎯  third parties with whom we have had no previous dealings.	For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers.

11. Promotional Communications

We may use your Personal Information to send you updates (by email, text message, telephone or post) about our products and services, including exclusive offers, promotions or new products and services.

We have a legitimate interest in processing your Personal Information for promotional purposes (see above “Basis for Processing Personal Information”). This means we do not usually need your consent to send you promotional communications. Nonetheless, where consent is needed, we will ask for this consent separately and clearly.

We will always treat your Personal Information with the utmost respect and never sell or share it with other organizations outside of the Company for marketing purposes.

You have the right to opt out of receiving promotional communications at any time by contacting us by using the contact information detailed in “Contact Us” below;

12. Third-Party Websites

The Sites may contain links to third-party websites, such as social media sites like Facebook and X (formerly Twitter), which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these websites. Accordingly, we recommend that you review the privacy policy posted on any external site before disclosing any Personal Information. Please contact those websites directly if you have any questions about their privacy policies.

13. Where Your Personal Information is Held

Personal Information may be held at our offices and those of our third-party service providers, representatives and agents as described above (see “Disclosure of Information”).

15. Your Rights

We want you to be in control of how your Personal Information is used by us. Please note that our ability to access or control your Personal Information will be limited, as required or permitted by applicable law. Depending on your jurisdiction, you may have the right to be informed of, and request access to, the Personal Information we process about you; update and correct inaccuracies in that information; have the information restricted or deleted; object or withdraw your consent to certain uses of data; and lodge a complaint with your local data protection authority. You may also have the right not to be subject to automated decision-making, including profiling, where it would have a legal or similarly significant effect on you; and the right to data portability with regard to the data you provided to us. We will not discriminate against you for the exercise of these rights.

If you would like to exercise any of the rights described above, please send us a request by using the contact information in “Contact Us” below. In your message, please indicate the right you would like to exercise and your jurisdiction. We may ask you for additional information to confirm your identity and for security purposes, before disclosing the Personal Information requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request to us is manifestly unfounded or excessive in our sole opinion. We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.

14. Access, Correction, & Deletion

We respect your right to access and correct your Personal Information. You may exercise your rights, subject to applicable laws, to request that we delete or restrict access to your Personal Information. We may need to retain it for legally permitted purposes, and this will be explained to you if necessary.

If you need assistance correcting or updating your Personal Information or would like to request that we delete your Personal Information, please contact us using the contact information detailed in the “Contact Us” section below.

16. California Privacy Rights Disclosure

If you are a California resident, the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), the California Online Privacy Protection Act (CalOPPA), provide you additional rights with the respect to your Personal Information. California law permits our customers who are California residents to request certain information about our disclosure of Personal Information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year.

To make such a request, please write to us at the following address:

Tranx Solutions LLC
ATTN: Privacy Protection Officer
9225 Bay Plaza Blvd, Suite #417, Tampa FL 33619 Compliance@tranxmedic.com
813 922 5699

If you are a California resident, California law provides you with the following additional rights with respect to your Personal Information:

• The right to know what Personal Information we have collected, used, disclosed and sold about you. You may submit a request to know by using the contact information detailed in this Section. You also may

designate an authorized agent to make a request for access on your behalf.

• The right to request that we delete any Personal Information we have collected about you. You may submit a request for deletion by using the contact information detailed in this Section. You also may designate an authorized agent to make a request for deletion on your behalf.

California residents may also have the right not to be subject to automated decision-making, including profiling, where it would have a legal or similarly significant effect on them; and the right to data portability with regard to the data they provided to us. If you exercise any of these rights and submit a request to us, we may verify your identity. We also may use a third party verification provider to verify your identity. Your exercise of these rights

will have no adverse effect on the price and quality of our goods or services. At present we have not sold Personal Information about our users; nor do we have any plans to do so in the future.

17. Connecticut Data Privacy Rights.

If you are a Connecticut resident, (Public Act No. 22-15) An Act Concerning Personal Data Privacy and Online Monitoring provide you additional rights with the respect to your Personal Information. The Act grants Connecticut consumers

18. Utah Consumer Privacy Rights.

If you are a Utah resident, the Utah Consumer Privacy Act (UCPA) (S.B. 227) gives consumers a number of rights related to their personal data, including the right to: (A) access and delete personal data, (B) opt out of the collection and use of personal data for certain purposes, and (C) obtain a copy of their personal data.

19. Virginia Consumer Data Privacy Protection Act.

If you are a Virginia resident, the Virginia Consumer Data Protection Act (“VCDPA”) (Va. Code § 59.1-575) allows for consumers to request that the company collecting their personal data: (A) confirm if the company is actually processing their personal data, (B) correct inaccuracies in the consumer’s personal data that is collected by the company, (C) delete personal data provided by or obtained about the consumer, (D) obtain copies of the personal data collected by the company, and (E) opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or further profiling.

20. How to Exercise Your Rights

If you would like to exercise any of your rights as described in this Privacy Policy, please contact us using the contact information detailed in the “Contact Us” section below.

Please note that you may only make a privacy-related data request twice within a 12-month period. If you choose to contact us directly by phone, email, or in writing, you will need to provide us with:

• Enough information to identify you (e.g., your full name, address and customer or matter reference number);

• Proof of your identity and address (e.g., a copy of your driving license or passport); and

• A description of what right you want to exercise and the information to which your request relates.

We are not obligated to make a Personal Information disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.

Any Personal Information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

21. Right to Lodge Complaints

We are transparent about the ways in which we collect and use Personal Information, and welcome your questions and concerns. We hope that we or our Data Protection Officer can resolve any query or concern you raise about our use of your information.

the right to (A) access, correct, delete and obtain a copy of personal data that we collect, and (B) opt

out of the processing of personal data for the purposes of (i) targeted advertising, (ii) certain sales of personal

data, or (iii) profiling.

If you have any concern or complaint about the way we handle your Personal Information, please contact us using the contact information detailed in the “Contact Us” section below. 22. Visitors from Outside the United States — Cross-Border Transfer

The Website is hosted in the United States. If you are visiting the Website from outside the United States, your information may be transferred to, stored and processed in the United States in accordance with this Privacy Policy. The data protection and other applicable laws of the United States or other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law applicable in such jurisdictions. By using the Website and/or providing Personal Information to us, you consent to transfer of your information to our facilities as described in this Privacy Policy. 23. Contact Us If you have questions about this Privacy Policy or our practices, or if you are seeking to exercise any of your statutory rights, you can contact us at the address provided below:

Tranx Solutions LLC ATTN: Privacy Protection Officer 9225 Bay Plaza Blvd, Suite #417, Tampa FL 33619 Compliance@tranxmedic.com 813 922 5699 If you would like this notice in another format (for example: audio, large print, braille) please contact us at the above.